Returns & Exchanges
At RadioMaster RC, we stand by the quality of our radio controllers and accessories. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.
Initiate a Request
Log in to your account and navigate to your order history to submit a return authorization request or contact our support team directly.
Package Your Gear
Securely pack the items in their original packaging, ensuring all antennas, gimbal protectors, and cables are included to avoid restocking fees.
Ship to Service Center
Affix the provided shipping label to your package and drop it off at any authorized carrier location for transit to our technical inspection facility.
Inspection and Refund
Once our technicians verify the hardware's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing